Consumer Assessment of Healthcare Providers and Systems

Surveys of Patient Experience

For more information about CAHPS®,
visit the CAHPS® Databases sites.

Consumer Assessment of Healthcare Providers and Systems (CAHPS)

Healthcare Cost and Utilization Project (HCUP) FAST STATS

Medical Expenditure Panel Survey (MEPS) Household Component (HC)

Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)

National Healthcare Quality and Disparities Reports (NHQDR)

Explore the CAHPS^® Data Tools

The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience with care. The purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by and among survey users and researchers. The CAHPS Databases currently include data from the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey.

CAHPS® Health Plan Survey Database

The CAHPS Health Plan Survey Database contains results for the Medicaid Survey submitted by various sponsors, including public employers, State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans, as well as Medicare Survey results provided by the Centers for Medicare & Medicaid Services. This database has been operational since 1998.
CAHPS® Clinician & Group Survey Database

The CAHPS Clinician & Group Survey (CG-CAHPS) Database contains results for multiple versions of the survey submitted by various sponsors, including practice sites, medical groups, and regional health collaboratives. It has been operational since 2010.

Review Chartbooks dating back to 2013

The CAHPS Health Plan Aggregated Database provides access to results for the 2 most recent years of CAHPS Health Plan Survey data.

Results were compiled from various sources and submitted to the CAHPS Database for the CAHPS Health Plan Survey. For more information, read How Results are Calculated.

Medicaid Data: The 5.0 survey results for the Medicaid sector were obtained from data submitted directly to the CAHPS Database by State Medicaid agencies and individual health plans. The 2020 database consists of submissions from 40 states, of which a total of 20 Medicaid State Agencies submitted data, compared to 36 states, 17 of which were State Medicaid agencies in 2019. The 2020 Medicaid results are based on survey data collected from July 2019 through July 2020.

Medicare Data: In 2020, the Centers for Medicare & Medicaid Services (CMS) did not collect Medicare data due to the COVID-19 pandemic and therefore, results are not presented. In 2019, the CAHPS Medicare Managed Care results were obtained from CMS for survey participants who were enrolled in a managed care health plan including both enrollees receiving prescription drug coverage through their health plan and those that don’t receive prescription drug coverage through their health plan. Please note that the Medicare results presented here may differ from other reports due to the inclusion or exclusion of certain beneficiary groups and/or the use of case-mix adjustment variables. The survey data were collected from March through May 2019.